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North America & South America
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Middle East & Africa
Weller Tools GmbH
Weller-tools-service-help-center-header-web

Welcome to the
Weller Soldering Help Center

Weller-Service-Care-and-Repair-banner-technical-support-web
Weller-Service-Care-and-Repair-banner-technical-support-web

Weller Care Technical Customer Support

Do you have questions about our products? Our technical customer support will be happy to help you at any time:

Online form
Weller-Service-Care-and-Repair-banner-care-and-repair-web
Weller-Service-Care-and-Repair-banner-care-and-repair-web

Contact our Repair Helpline

Weller products are made of the highest quality. However, should a defect occur or service become necessary, please contact us:

Online form

How our repair service works

Weller Repair Worklfow
Weller Repair Worklfow

Weller Services

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Weller-tools-banner-tailormade-tips-web

Custom-Made TipsWith custom-made tips Weller Tools offers a service for customers that need their soldering tips dedicated to specific applications.

Request
Weller-tools-banner-resharpening
Weller-tools-banner-resharpening

Weller Erem Resharpening Service

Our team of experienced specialists will recondition and repair your Weller Erem precision tools.

Weller-tools-banner-tailormade-tips-web
When we talk about our custom made tips, we mean complete bespoke tip manufacturing, from the first sketch, over design & engineering up to serial production according to our customers’ requirements and lot sizes.
Bernd Niedermayer Design Engineer, Weller Tools
Weller-tools-banner-tailormade-tips-web
When we talk about our custom made tips, we mean complete bespoke tip manufacturing, from the first sketch, over design & engineering up to serial production according to our customers’ requirements and lot sizes.
Bernd Niedermayer Design Engineer, Weller Tools
Ronny Schick
We at Weller care for our customers, especially when they have any kind of problems. No matter if technical questions, special soldering application support or any topics before it comes to a repair. Sometimes a defect can occur, even if our high-quality products are extremely reliable and made for a long life. We are happy to help you in any case and at any time – just contact us!
Ronny Schick Technician and IPC Certified Trainer, Weller Tools
Weller-tools-quality-quote-Josh-Gomez-web
My team is responsible for Warranty/Repair process and the Weller loyalty program. Our goal is to satisfy and assist each customer with the highest quality of service possible. We want to make things right every time by presenting various solutions to every single customer. When a company treats their customers right this builds confidence for the customer to return and continue to buy their products. We have been doing this for 40+ years and will continue to do for many more.
Josh Gomez Sr. Technical Application Specialist and Technical Services